"In my 4 decades' commercial experience I have interacted and have got services from many CHAs. Generally the most knowledgeable person is at the top of the rung and does not interact with the customer much, and the person providing the actual service invariably has a long way to go in terms of providing in-depth advice on procedures. In Aashish, I found a refreshingly different youngster who is diligent, hardworking, eager to provide service, meticulous in execution and has a great passion for learning, understanding and guiding the customers in scrupulously adhering to the procedures. He maintains himself up to date on Policy and Procedures, is totally hands-on and has excellent rapport with all that he interacts with, be it customers, Government Officials or colleagues.
It has been a pleasure to interact with Ashish extensively, and I wish him and his company the very best in future."
"Freight Expedite exemplifies the meaning of Customer Service. We have had an excellent business relationship with the company for the last 3 and half years and will continue this into the future without any doubt. They strive to keep us abreast of industry regulations and changes which enables us to manage our customer expectations efficiently in return. No matter what the task may be, they have gone above and beyond to ensure that our products (wine) are cleared on time and with the utmost care given the sensitivity of the product. We have always found them to be extremely thorough while constantly keeping the communication lines open. We thank them for their excellent efforts and look forward to our future dealings as well."