Frequently Asked Questions

Does FEC offer services only for specific industries listed on the website? Can I approach FEC for products/industries not listed on the website?

Though we have listed certain industries on the website wherein we have expertise, FEC has many years of experience working across a wide range of other industries and products. Please click here Your Product, Your Industry to learn more.

So do not hesitate and contact us now !

There are two office locations mentioned on the website, whom do I contact?

The companies ‘FEC Shipping Pvt. Ltd.’ and ‘Freight Expedite Company’ are based out of Masjid office in Mumbai and are headed by Mr. Vinay Kasbekar and Mr. Nitin Sukthankar. These are primarily offering Exports related services.

The companies ‘FEC Clearing Pvt. Ltd.’ and ‘FEC Global Logistics Pvt. Ltd.’ are based out of Vidyavihar office in Mumbai and are headed by Mr. Aashish Kasbekar and Mrs. Aditi Kasbekar. These are primarily offering Imports, Warehousing and Bonded Cargo related services.

Does FEC handle Personal Effects / Household Goods?

We have discontinued the services for personal effects / household goods and are no longer offering these services.

Does FEC offer Transportation service?

Yes, Transportation is offered together with the Import or Export services and is currently not offered as a stand-alone service.

Typically, in case of Imports, transportation by Container Trailers or Trucks from Port/CFS to destination warehouse or factory.

In case of Exports, transportation by Container Trailers or Trucks from source warehouse or factory to Port/CFS.

In case of Warehousing, transportation by Trucks or Tempo from warehouse to factory or destination warehouse of distributor.

Where do you have your services from?

Freight forwarding is being offered globally to and from all major ports in India and the World.

Import, Export, Transportation and Bonded Warehousing services are offered at Nhavasheva / Mumbai by our in-house staff. Imported goods are Customs Cleared at Nhavasheva and delivered all across India by road.

The end-to-end solutions with focus on Customs Clearance are presently being offered via Nhavasheva / Mumbai only.

We have associate business partners at Delhi, Bangalore and Chennai to handle our consignments at these locations.

Our Documentation and Customer Service teams are based at a centralised location in the Mumbai corporate office.

What are the modes of payment to FEC?

The preferred mode of payment is by NEFT or RTGS. Cheque payments are accepted subject to realisation.

My shipment volumes are very high, can I get a dedicated person for our work or implant personnel?

Yes, for high volume clients with committed monthly and yearly volumes, we allocate dedicated person(s) and resources to be able to provide and sustain the desired levels of performance. You can have a one point of contact for day to day co-ordination.

Organizational Implantation:  As a Logistics Service Provider (LSP), we can also have an implant person at your office at an additional cost for improving the organizational and supply chain performance.

For warehousing services, desk space can be arranged for your person and your workstation terminal at the Bonded Warehouse premises if required.